In the event and to the extent of any conflict between these Terms & Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions shall prevail.
These terms and conditions form part of our Terms of Service, , and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms of Service.
All player bonuses offers are strictly limited to one per person, family, household address, email address, telephone number, identical payment account number (e.g. debit or credit card), linked NETeller or Skrill accounts, mobile device (mobile or tablet), application download or shared computer (by way of example only: public library, internet cafe or workplace).
All Cashiopeia's offers and bonuses are intended for recreational players only, accordingly, any activity which unfairly exploits or manipulates one or more bonuses or promotions offered by Cashiopeia, is strictly forbidden. A list of the activities which fall within these prohibited types of play is set out below: common betting patterns across identical events; markets or selections that could be identified in one or across several accounts; placing bets on all likely outcomes of an event or any other apparent relation between players; which results in guaranteed player profits irrespective of the outcome (“Prohibited Play”).
In case where a player or a group of players engage(s) in Prohibited Play in respect of a promotion, Cashiopeia may, in its sole discretion: (i) limit the eligibility of those player(s) to participate in the relevant promotion; (ii) amend the terms of any bonus or offer; (iii) cancel and forfeit that player's or that group of players' offer, bonus eligibility, bonus amount and any associated bonus winnings at any time in respect of that promotion; (iv) settle bets at the correct odds; [and/or] (v) charge an administration cost on the player up to the value of the deposit bonus, free bet, risk free bet or additional payment to cover administrative costs incurred by Cashiopeia with respect to any breach of these Sports Bonus Terms to a reasonable level. Where Cashiopeia has taken a decision that a player is to lose an entitlement to any bonus or bonus winnings following any Prohibited Play, Cashiopeia shall provide the player with an explanation of the relevant Prohibited Play in which the player has been engaged.
Offers and bonuses are valid only to players who have deposited into their active player account with the Website more than $10.
These Bonus Terms were prepared in English. If there are any inconsistencies in any translated version, the English version shall prevail.
Cashiopeia may, from time to time, offer promotions and/or competitions which are governed by separate terms and conditions. Any promotions, bonuses or special gifts credited to your account must be used in adherence with such terms and conditions.
Cashiopeia may cancel, amend or modify any promotion, competition, bonus or special offer by publishing the amended or modified terms or notice of cancellation on the relevant internet page of the promotion, competition or special offer. Such amendment, modification or cancellation shall take effect following the expiry of a period of 14 days of such publication, or with immediate effect, where required for security reasons, to comply with applicable law or regulation, due to abuse or otherwise where the promotion, competition or special offer is not capable of being conducted as specified as a result of exceptional circumstances.
Please note that Cashiopeia will not exercise this right to amend, modify or cancel any promotion, competition of special offer under this term for players who have already opted into the relevant promotion, competition or special offer, made a deposit in expectation of receipt of a bonus or otherwise commenced play in relation to the relevant promotion, competition or special offer where to do so would affect the ability of these players to:
receive or accrue the relevant bonus;
fulfil the remaining qualifying criteria for the relevant promotion, competition or special offer;
use, access or retain any bonuses already received or accrued,
except where the relevant Customer(s) has engaged in fraudulent or unlawful behaviour or where the amendment, modification or cancellation of the promotion is required to enable Us to comply with our legal and/or regulatory obligations..Notwithstanding anything else in this Bonus Policy or any additional terms or rules which govern the provision of any gambling promotion to players, players shall not be prevented from withdrawing:
their deposit balance,
winnings from wagers made with funds in that deposit balance; and
winnings from any bonus which are not subject to wagering requirements or restrictions (or for which wagering requirements or restrictions have been satisfied),
except where Cashiopeia is required to prevent such withdrawal of funds in order to comply with legal and regulatory obligations (including anti-money laundering requirements).
The "Welcome bonus" may not be used in conjunction with any other bonus, promotion or offer.
The "Welcome bonus" must be wagered at Cashiopeia within 21 days of being credited to your account. Cashiopeia reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period.
Please note that in the interests of fair gaming, we require you to have wagered a minimum of 35 times the sum of your welcome bonus before cashing out any winnings.
Deposit $60 get $60 free, wager is $2,100 to cash out.
Deposit $90 get $90 free, wager is $3,150 to cash out.
Deposit $150 get $150 free, wager is $5,250 to cash out .
Unless stated otherwise by Cashiopeia, the non-deposit bonus is available to new players only (players who have not received this bonus before).
Our welcome bonus is automatic. However, there are various reasons for not receiving it and you may need to personally request it. If you have not received your automatic welcome bonus after making an approved deposit, please contact our support team. This can be done online while you are playing (click the "online support" button), or by emailing . Just remember to state your username.
Free Games bonus:
All free games credited to a player's account must be used within 1 day from when the offer was granted. Unused free spins will be removed from the account thereafter.
Free games are considered as a bonus and must be wagered before any winnings can be cashed out. The free games bonus is calculated as the total value of the winnings received through the use of the free spins. The total value of such credit shall be subject to the wagering requirements set out below.
Any and all free games bonus(es) shall be subject to the standard bonus policy detailed hereby.
Players, who initiate a deposit in order to receive free spins as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free spins earned from the deposit or if used, any winnings earned from the free spins.
Only for brands that have welcome offer upon deposit.
Promotional play restrictions:
All of Cashiopeia's bonuses and winnings may only be cashed out after you have made at least one approved deposit and you have wagered at least 35 times (unless stated otherwise) of each bonus received – for example you must wager $350 before cashing out if you have received a bonus of $10.
Deposits may be withdrawn before a player’s wagering requirements have been fulfilled. However, if this occurs, all bonuses and winnings will be voided/removed from the player’s account. Players must contact support in order to withdraw their deposit.
Wagering on different games will contribute differently towards your wagering requirements.
Winnings received through the use of the free bonus (no deposit) or free spins shall not exceed $100. Any winnings which shall be made with the free bonus or free spins which exceeds the $100 maximum, shall be considered as nil, and shall not be recorded as winnings. Only the maximum winnings of $100 can be withdrawn by the Player subject to the terms specified in the Bonus Policy.
Winnings received through the use of the free bonus (no deposit) or free spins are considered as bonus, and as such must be wagered 50 times before withdrawal may be made.
Bets placed on all versions of the following games will not count towards your wagering requirements: All Video Poker games, All Roulette games, All Quick Play games, All Blackjack games, All Rush games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, Jackpot 6000, Keno, Big Bang, Blood Suckers, The Wish Master, Dead or Alive, Lucky Angler, Jack Hammer 2, Cloud Quest, Tower Quest, Pearls of India, Treasure Island, Mega Moolah. If the player placed bets on any of the games mentioned above before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of a player’s original deposit from a player’s withdrawal.
When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than $4 eller $0.50 per line, or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than $2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal.
The use of bonus funds purely to progress through the bonus stages is prohibited. This includes but is not limited to games such as The Wish Master, Cloud Quest, Tower Quest, Pearls of India - can result in the winnings being voided. For example (but not limited to), playing Netent’s “The Wish Master” with an active Bonus, activating 3 “wishes” to then leave the game and come back and collect the feature payout once the Bonus is gone.
All daily bonuses are subject to a $200 maximum unless otherwise stated.
Deposit Match Up:
Unless stated otherwise, this bonus only applies the 1st deposit made by a player on a single day.
Cash back bonuses are a percentage of house winning paid to a player.
Cash back bonuses are only paid once a promotion has ended.
Cash back bonuses that require a deposit, are paid up to the total of deposits made, and cannot exceed $200.
Cash back bonuses that do not require a deposit, cannot exceed $200.
If a bonus code is not entered during the required deposit transaction, the player will not be eligible for the bonus associated with that bonus code.
Tournament Terms & Conditions:
By entering a tournament, you acknowledge that you have read, understood and agree to abide by our Terms & Conditions as well as our Bonus Policy.
The following Terms & Conditions apply:
Tournaments are for Real Money depositors only, and will exclude players with limitations on their account.
Tournament times are subject to GMT.
General Terms & Conditions apply.
Tournaments cannot be entered on the mobile platform, but playing through your mobile once you've registered in a tournament will help increase your ranking.
All Actions Stand – You choose the action you want to perform within a game by clicking on the appropriate button. Once you have clicked the button, it is final.
The number of players that can enter the tournament may be limited or not, depending on the tournament.
Cancellation of a Tournament – we reserve the right to cancel a tournament at any time and without prior warning.
Disconnection – If a player is disconnected from the system during tournament play, the following rules apply:
If a player is disconnected during play, the game will not start on behalf of the player.
If the player reconnects within the tournament time, they can continue playing in the tournament.
If the player cannot reconnect, their Win Box total will remain static, reflecting the amount at the time of disconnection.
Tournaments are over when the time limit expires, unless stated otherwise.
Winning members will be sent a notification email within 24 hours of the event ending (but not at weekends). Tangible prizes will be awarded as per the promotions terms & conditions.
This site reserves the right to:
Disqualify any players who do not follow game rules, or who act inappropriately during a game.
Alter the rules and make final decisions on all game related issues as they occur.
All decisions are at the discretion of this site and are considered final.
In the case of any disputes, all decisions are at the discretion of this site and are considered final.
In the event that two players finish with the same score, the player that reached the score first will gain the higher rank. The player who reached the score second, will need to pass the first player score in order to be ranked higher.
All tournament winnings may be subject to standard bonus wagering conditions.
Tournament prizes may or may not be cash redeemable (to be decided per promotions terms & conditions).
All prizes can be withdrawn once the wagering requirements have been met. If there are no wagering requirements on a prize, it can be withdrawn immediately, if no prior wagering requirements are outstanding.
Tournament rankings can be calculated in one of two ways:
Tournaments based on bets = 1 leaderboard point = $1 wagered.
Tournaments based on wins = 1 leaderboard point = $1 won.
A promotional email will be sent to eligible players, detailing which game(s) are available for a specific tournament.
Unless stated otherwise, all promotions run for 24hrs (7am -7am GMT).
Additional Bonuses are issued in good faith by Cashiopeia as an incentive for players, or as a token of appreciation for returning players who have continually shown their patronage. They are only intended for players who use the Cashiopeia website for fun or entertainment purposes and will be denied, declined, or retracted from players who abuse the spirit of this offer. Further requirements may be set, according to the type of bonuses.
Game winnings from “free spin” or “bonus” features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will be removed.
No promotional or other type of bonus will be issued or allowed once money has been cashed out and is in the players pending account. This will remain until that cashout has been either approved or cancelled and the pending account has a zero balance. The aforementioned clause will also apply should there still be an available balance in the player’s active Cashiopeia account.
Other requirements may be set, according to the type of bonuses. All bonuses and any money won from that bonus will be erased from the players account after 21 days of inactivity. This only applies to players with a remaining bonus balance.
Cashiopeia reserves the right to remove prize credits from the accounts, or deny a cashout request, of any players who fail to comply with any of the above conditions. In the event of a dispute, Cashiopeia's decision is final and not subject to appeal.
Cashiopeia is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8am to 1am CET. Please do not hesitate to contact the Cashiopeia team. Just click on